Transcription: I realize you may not have all the time to collect all the information you need. I think this interview with a long-time friend of ours might give you a feel for how our customers behave. In fact, in a recent customer satisfaction survey, this customer gave us a five on a satisfaction scale where one is very dissatisfied and five is very satisfied. What are your impressions about Tupac? I'm delighted with the product and all the associated services offered by Tupac. These guys really know how to take care of my needs. Jim Leyland, the two-pack account rep who handles my account is always there ...
(.mp3)